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Privacy Policy

UpStart Auto Parts regards the privacy and security of user information as a critical component of the products and services that we offer on our web site(s) (collectively, the "Site"). The following privacy statement ("Privacy Statement") discloses our policies on the collection, use, and disclosure of information on the Site.

Information Collected

UpStart Auto Parts may collect both Aggregate Information and Personally Identifiable Information on the Site. "Aggregate Information" is information that describes the habits and other behavioral traits of the users of the Site as a group, but does not indicate the identity of a particular user. Generally, this information is collected through "traffic data" and may entail the use of "Cookies", "IP addresses", or other numeric codes used to identify a computer. The use of "Cookies" on the site is explained in more detail below in the IP Address and Cookies section.

"Personally Identifiable Information" refers to information you voluntarily provide to UpStart Auto Parts that tells us specifically who you are, such as your name, email address, company name, address or telephone number.

Use of Aggregate Information

UpStart Auto Parts may use Aggregate Information to perform statistical analyses of the collective characteristics and behavior of our registered users and visitors, to measure user behavior regarding specific areas of the Site, and to analyze how and where best to use our resources. Without such data, we would not know which parts of the Site are the most popular, and we would not be able to change and update the content and services appropriately.

We may use Aggregate Information to help diagnose problems with our server, to administer our Site, and for product monitoring and improvement.

Use of Personally Identifiable Information

UpStart Auto Parts does not collect Personally Identifiable Information about you except when you specifically provide such information on a voluntary basis, as prompted by the Site in the circumstances described below.

(a) Required Disclosure: UpStart Auto Parts will disclose Personally Identifiable Information without your permission if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the requirements of the law or comply with legal process served on UpStart Auto Parts or the Site; (b) protect and defend the rights or property of UpStart Auto Parts; (c) enforce the UpStart Auto Parts Terms of Use; or (d) act under exigent circumstances to protect the personal safety of users of the Site or the public.

(b) Email Promotions: If you choose to subscribe to our newsletter to receive promotional emails from UpStart Auto Parts, we will ask you to provide UpStart Auto Parts with your email address. At any time after you join the newsletter mailing list, you may unsubscribe if you no longer wish to receive these emails. You may unsubscribe by clicking on the link provided at the bottom of every newsletter or promotional email sent to you by UpStart Auto Parts. Alternately, you may log in to your account on UpStart Auto Parts and change your newsletter preference.

(c) Sweepstakes and Contests: We may ask you for Personally Identifiable Information when you enter a sweepstakes or contest sponsored by UpStart Auto Parts. If you enter a sweepstakes or contest on the Site, we will use the Personally Identifiable Information you provide to contact you only in the event that you win.

(d) Product and Service Purchases/Inquiries: We ask for Personally Identifiable Information when you purchase a product or service through UpStart Auto Parts. When you purchase a product or service, UpStart Auto Parts will collect your credit card and shipping information for billing purposes. UpStart Auto Parts does not store, use, or share your credit card information for any other purpose. UpStart Auto Parts uses security techniques, including encryption and secure servers, to help protect against unauthorized access to transmitted information used for billing purposes.

UpStart Auto Parts will collect Personally Identifiable Information from you when you request additional information about a particular product or service listed on the site, so that an UpStart Auto Parts sales representative or local partner is able to contact you to provide the information you have requested.

(e) Service/Support Related Correspondence: If you register to use UpStart Auto Parts to purchase a product from this site, UpStart Auto Parts may use your email contact information to deliver customer support-related service information, as applicable. We will not send you unrelated promotional emails unless you have specifically asked to receive them. If you register to use an UpStart Auto Parts product or otherwise purchase a product from this site, you will not be able to unsubscribe from receiving customer support-related service emails, as these emails are considered part of the service you have chosen.

(f) Correspondence: If you contact UpStart Auto Parts, we may keep a record of that correspondence. If you communicate with UpStart Auto Parts via email, we may keep a record of your email address, but we will not disclose your email address except as permitted under this Privacy Statement.

(g) Who Views Your Personal Information: UpStart Auto Parts may share your personal information with companies that perform services for us, such as fulfilling orders, delivering packages, sending postal mail, analyzing customer data, processing credit card payments, and investigating fraudulent activity. They have access to personal information needed to perform their functions, but may not disclose your personally identifiable information for other purposes. All personal information is stored on servers owned by other companies. Only UpStart Auto Parts has the right to access this information.

Minors Under 18

Minors under the age of 18 cannot make a purchase from UpStart Auto Parts. Minors under 18 also cannot become an UpStart Auto Parts registered user, or use any service that asks for personal information. Our site is not designed for minors, and we do not wish to collect any personal information from minors under 18. Our policy is designed to protect minors.

We take minor's privacy very seriously. If a minor under 18 registers with us and we discover that the registered user is under 18, we will delete their registration. We will send an email message to the user if we do this. If minors under 18 would like to make a purchase, they must ask their parents to place the order for them.

Sharing of Personally Identifiable Information

UpStart Auto Parts feels strongly that your Personally Identifiable Information should only be seen by you, unless you choose to share it with others. We will never sell, rent, license, or exchange Personally Identifiable Information to or with a third party without your permission, except as permitted under this Privacy Statement.


Information collected by UpStart Auto Parts is stored in secure operating environments that are not available to the public. All of our employees are dedicated to maintaining and upholding your privacy and security and are aware of our privacy and security policies. Although we use industry-standard practices to protect your privacy, we cannot guarantee, and you should not expect, that your Personally Identifiable Information or private communications will remain private under all circumstances. For example, third parties may unlawfully intercept or access transmissions or stored information. We cannot and do not assume any responsibility or liability for any information you submit to us or your or a third party's use or misuse of information transmitted or received during use of the Site. You are responsible for taking all reasonable steps to ensure that no unauthorized person shall have access to your UpStart Auto Parts password, if you have set up a password to access a product or restricted area of the Site. To the extent applicable, it is your sole responsibility to (1) control the dissemination and use of your password; (2) authorize, monitor, and control access to and use of this site and any UpStart Auto Parts product; (3) promptly inform UpStart Auto Parts if you need to deactivate a password.

Other Web Sites and Links

This Site contains links to other web sites. The privacy practices of those web sites linked through UpStart Auto Parts are not covered by this Privacy Statement, and UpStart Auto Parts is not responsible for the privacy practices or the content of such web sites. Additionally, if you make a purchase from a store or merchant listed on or linked to the site, any information that you give, such as your credit card number and contact information, is provided to those merchants. Those merchants have separate privacy and data collection practices, and UpStart Auto Parts has no responsibility or liability for these independent policies.

We encourage you to be aware when you leave our site and to read the privacy policies posted on each and every site you may visit.

IP Addresses and Cookies

We use your IP address to help diagnose problems with our server and to administer our Site. Your IP address is used to help identify you and to gather broad statistical information. IP addresses are also used to provide an audit trail in the case of attempted illegal use of the site as well as to guard against spamming. UpStart Auto Parts may use "Cookies" - a Cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the Cookie to you. The purpose of a Cookie is to tell the web server that you have returned to a specific web page. Cookies allow us to know how often users visit the Site and the activities that users conduct while on the Site. This allows UpStart Auto Parts to statistically monitor how many people are using the Site and for what purpose. You have the ability to accept or decline Cookies. Most web browsers automatically accept Cookies, but you can usually modify your browser setting to decline Cookies if you prefer. If you choose to decline Cookies, you may not be able to fully experience the interactive features of the Site. Each cookie does expire.

Product Reviews

The Site enables users to make certain information publicly available on the site through product reviews. Be advised that everything that you disclose in these areas, including any Personally Identifiable Information, is not subject to this Privacy Statement and immediately becomes public information. You should exercise caution when deciding to disclose your Personally Identifiable Information or other personally sensitive data in a product review.

Deleting Information

As a user of the Site, you may send an email to UpStart Auto Parts requesting that we delete your account information. To the extent permitted by applicable law, UpStart Auto Parts will delete your account information and confirm the deletion of your account information by replying to your email.

Changes to this Privacy Statement

UpStart Auto Parts will occasionally update this Privacy Statement. When UpStart Auto Parts posts changes to this Privacy Statement, you will see the word "updated" next to the Privacy Statement link on the front page of UpStart Auto Parts. If there are material changes to this Privacy Statement or in how UpStart Auto Parts will use your Personally Identifiable Information, UpStart Auto Parts will prominently post such changes prior to implementing them. UpStart Auto Parts encourages you to periodically review this Privacy Statement to be informed of how UpStart Auto Parts is protecting your information. If our policy on information collection or uses changes, we will advise all registered users by sending an email with the new Privacy Statement before any changes are implemented.

Your use of this Site constitutes your acceptance of the provisions of this Privacy Statement, and your continued usage after any changes in this Privacy Statement are posted constitutes acceptance of each revised Privacy Statement. If you do not agree to the terms of this Privacy Statement or any revised Privacy Statement, please exit this Site immediately.